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Terms and Conditions


These Terms and Conditions govern the use of and any purchase from the Oak Ridge Jewelers website and constitute an agreement between you and Oak Ridge Jewelers. Oak Ridge Jewelers reserves the right to change or modify any of these Terms and Conditions or any policy of the site at any time.  Changes or modifications are effective immediately upon posting of the revisions on the site. Your continued use of the site following the posting of its changes and/or modifications will constitute your acceptance of these.

Site Information

At Oak Ridge Jewelers, we make every attempt to ensure that our online site is as accurate and complete as possible. To offer the best product detail, some products may appear larger or smaller than their actual size in the photographs. Because each computer monitor is set differently, color and size may vary slightly.  We provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing process.  Oak Ridge Jewelers states that the total carat weight in all products may vary 0.05 carats from the stated weight.  For gemstone measurements, a tolerance of 0.25mm is allowed.  The minimum total carat weight for each piece is provided, noted by total gemstone weight and total diamond weight. Diamond color and clarity grades are expressed as the minimum or an average of, if multiple diamonds are set. If expressed as an average, the quality is equal to or exceeds the quality stated.

Product Availability and Pricing

An item listed on our site may go out of stock before we are able to post a notification. We will notify you of the status, if an order is placed with an item that is out of stock.  We strive for 100% accuracy on our site but due to typographical errors, information including but not limited to prices and specifications, may be inaccurately displayed on our site. We reserve the right to correct any errors when they are discovered and we do not honor errors and inaccurate prices.  Our prices are subject to change without notice. We apologize for any inconvenience this may cause. If you have any questions regarding pricing, quality or availability please email or call us before your purchase, we would be happy to help you. We do not negotiate prices on our products and all our prices are final.

Comparison Purchasing

This is the act of ordering several items with the intent to keep only one and returning the remainder. This is very costly for Oak Ridge Jewelers, and to maintain the best pricing, we do not allow comparison purchasing since this can cause undue restocking and inventory overhead. We reserve the right to cancel any orders we deem as Comparison Shopping, at any time, without notice. You will receive a cancellation email. 

Warranty Disclaimer

All products and services are sold on an as-is basis without warranty unless previously stated or provided by the manufacturer. 

 

Estate Jewelry

Estate Jewelry is thoroughly checked and refurbished for resale.  All estate jewelry is sold "as is" with no warranty and all sales are final.  No refunds or exchanges will be given on estate jewelry.  Descriptions, (i.e. weights, measurements, stone i.d., etc.) of estate jewelry are completed to the best of our knowledge and deemed in good condition.